Be More Human-Like; Obtain More Business

Some businesses believe that using social media is some-what of a gamble which makes them reluctant to embracing social networks. Companies use customer service centers or toll free numbers as ways to communicate with buyers and yet, a lot of businesses are still not incorporating social media as another way of communication.

As this infographic shows, 2 billion people are online and 85% of customers expect businesses to be on social networks. Companies who have yet to invest time into social sites miss out on reaching potential shoppers while keeping them silent about your business. This graphic explains it best “Can you afford not to communicate with your customers?”

Source:Be More Human-Like; Obtain More Business